Help Center

Welcome to the cambellshoes.com Help Center. Here, you’ll find answers to common questions about orders, shipping, returns, and more. If you need further assistance, our support team is here to help.

FAQs

Orders & Shipping

How do I place an order?
Browse our collection, select your items, and proceed to checkout. You’ll receive an order confirmation once your purchase is complete.

How long does shipping take?
Delivery times vary depending on your location. Standard shipping typically takes 3-7 business days.

Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number to monitor its progress.

Returns & Exchanges

What’s your return policy?
We accept returns within 30 days of delivery. Items must be unworn and in their original packaging.

How do I start a return?
Visit our Returns page for instructions. Once processed, refunds will be issued to your original payment method.

Product Care

How should I care for my shoes?
For leather styles, use a soft cloth and gentle cleaner. Suede and fabric shoes may require specialized care—check the product details for tips.

Payments & Discounts

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

How do I apply a promo code?
Enter your code at checkout in the designated field. Discounts will apply automatically if valid.

Need More Help?

If you don’t find the answer here, reach out to our support team for personalized assistance.